Since 1872, we’ve had the foresight to find new ways to make lives better. We are constantly innovating our products and our practices to serve and care for the ever-changing needs of the people we touch at all stages of life.
Just as our products are essential to our consumers, our commitment to data privacy is vital to earning your trust.
This site is designed to explain our approach to data privacy in simple language. You will also find our privacy values as well as helpful links to privacy choices and more.
We are committed to earning and maintaining trust by honoring the following principles:
Your privacy is important to us. This policy describes how we process information.Contact Us
This website, is owned, operated and maintained by KIMBERLY-CLARK CORPORATION with its registered offices at World Headquarters, P.O. Box 619100, Dallas, Texas 75261–9100, USA, acting in its capacity as data controller ("Kimberly-Clark", "us", "we"), Kimberly-Clark has designated a representative within the UK which is Kimberly-Clark Limited with registered office in 1 Tower View, Kings Hill, West Malling, Kent ME19 4HA, which can be contacted at the following +44 1737 736060 or through website call center form as available at the following link https://www.kimberly-clark.com/contact-us. Through this privacy notice Kimberly-Clark wants to inform you of the collection of Personal Data (as defined below), how we use it, what rights you have in relation to your Personal Data and how you can contact us.
Personal Data is any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Before you provide us with any Personal Data or otherwise browse our Site or use our application, you should read through this Privacy Notice completely and make sure that you are comfortable with our privacy practices. Please note this website may contain links to other third party websites. We are only responsible for the privacy practices and security of the information we collect. We recommend that you check the privacy and security policies and procedures of each and every other website you visit.
We process the following Personal Data about you for the purposes listed in paragraph 3 below:
With specific reference to data relating to your child - due to the features of the website which is created in order to provide you with, among others, a complete diary of your child information –also special categories of personal data, such as your child health tracker data (symptoms, temperature, medications, illness data) might be included in the website. Such data, which are encrypted in order to guarantee their security, are included, among others, in the website as long as you decide to insert such information. In order to process such data it is necessary to obtain your explicit consent. If no consent is provided, please do not include any special category of personal data within the website.
Finally, with regard to the data listed above, some of the Personal Data involved in the process refer to your child, which is under 18 years of age. Creating your account you represent and guarantee that you are at least 18 years old and the parent of the child or the guardian exercising parental responsibility over the child.
We process your Personal Data for the following purposes:
(the purposes referred to in the letters a) and b) above are jointly defined as the "Contractual Purposes");
(the purpose referred to in letter d) is defined as “Purpose of Law”);
(the purposes referred to in letters e) and f) above are jointly defined as “Marketing Purposes”);
(the purposes referred to in letters g) and h) are defined as “Legitimate Interest Purpose”).
Data protection law requires us to have a legal ground before processing any Personal Data about you.
The processing of your personal data is necessary with regard to the Contractual Purposes and Purpose of Law as it is essential (i) for the performance of the contract regarding the provision of the services as made available within the website and (ii) in order to comply with provisions as provided by the applicable laws. Should you not provide your personal data for the above mentioned purposes, Kimberly-Clark will not be able to provide you with the services as available in the website.
Finally, the processing of your personal data with regard to the Legitimate Interest Purposes as per section 2 letters g) is carried out pursuant to article 6, letter f) of the EU General Data Protection Regulation No. 679/2016 (the "Privacy Regulation"), for the pursuit of Kimberly-Clark legitimate interest, which is adequately balanced with your interest since the data processing is performed within the limits strictly necessary to perform such activities.
For the above mentioned purposes, we may share information about you with third parties in certain circumstances specifically in the following situations:
- Sharing Your Information with Service Providers;
We may share information with companies or individuals, if necessary, that provide us with services in their capacity of data processors. These services may include, among other things, helping us in the field of marketing, technology, accounting, administrative, legal, insurance, IT matters.
- Law Enforcement and Legal Process;
We may report to law enforcement agencies any activities that we reasonably believe to be unlawful, or that we reasonably believe may aid a law enforcement investigation into unlawful activity (including, notably, when we receive a fair, reasonable and legal request from a law enforcement or regulatory body). In addition, we may release your information to law enforcement agencies if we determine that either you have violated our policies, or the release of your information may protect the rights, property, or safety of Kimberly-Clark, or another person.
- Sharing Your Information as Permitted by Law;
We may share your information with others as required by, or permitted by, law. This may include sharing your information with government entities, or third parties in response to subpoenas, court orders, other legal process, or as we believe is necessary to exercise our legal rights and/or to protect the property or safety of our customers or others (this includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction), to defend against legal claims that have been brought against us, or to defend against possible legal claims that we determine in our sole discretion might be brought against us.
- Blogs, Online Postings, and Testimonials;
We may decide to allow users to share comments, postings, testimonials, or other information. If you choose to submit such information to us, the information that you submit may be available generally to the public. Information that you provide in these areas may be read, collected, and used by others who access them.
- Business Transaction;
In the event that we, or any portion of our assets, are acquired or we undertake a business or asset acquisition or prospective acquisition process, your information may be transferred to the acquiring company or other entity surviving such a transaction.
Apart from the rights as indicated in section 9 below, we provide you with the ability to exercise certain controls and choices regarding how we collect, use and share your Personal Data. By changing your User Profile or contacting us as described within this Privacy Notice, you may do the following: (1) you may correct, update and delete your registration account; (2) you may change your choices for subscriptions and alerts; (3) you may change your preferences as to the receipt of offers and promotions for our products and services, or products and services that we think may be of interest to you; (4) you may change your preferences whether we share your contact information with partners so they can send you offers and promotions about their products and services.
Your Personal Data may be transferred outside of the country from which it was originally provided and may be shared with our trusted third parties located in jurisdictions outside European Economic Area (EEA) and the UK which have no data protection laws or laws that are less strict compared with those in Europe, specifically in the US. Whenever we transfer Personal Data outside of the EEA or the UK, we take legally required steps to make sure that adequate safeguards are in place to protect your Personal Data and to make sure it is treated securely and in accordance with this Privacy Notice such as standard contractual clauses adopted by the European Commission as per Articles 45 and 46 of the Privacy Regulation . If you are located in the EEA or the UK, you can contact us +44 1737 736060 for a copy of the safeguards which we have put in place to protect your Personal Data and privacy rights in these circumstances.
We retain your Personal Data for as long as necessary to fulfil the purposes for which the data was collected as outlined in this Privacy Notice. In any case the following retention periods will apply to the processing of your personal data for the purposes indicated below:
Data protection law gives rights to individuals in respect of Personal Data that organisations hold about them. In particular you can, at any given time, exercise the following rights:
In addition to the above you will also have the right, in any given moment, to:
If you have any questions about our Privacy Notice, you can phone us by calling +44 1737 736060 or through website call center form as available at the following link https://www.kimberly-clark.com/contact-us.
If you are still dissatisfied, you have the right to complain to your Data Protection Authority; however, all complaints should be raised with Kimberly-Clark in the first instance.
We may modify or amend this Privacy Notice at any time by posting the revised Privacy Notice in our website. We recommend that you review our Privacy Notice every time you submit information to us or place an order.
We sell our products and services in more than 175 countries and locations. Many countries and regions have laws or other requirements that govern privacy. We provide privacy-specific notices, choices, rights, and contacts in these regions. Additionally, we have data protection officers or individuals of a similar function as required by country or regional laws.
We want to hear from you. You can contact us according to the contact information in our privacy policies or you can email [email protected] or call 1-888-525-8373.