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Coupa Training Materials

We are excited to announce Procuree, our cutting-edge chatbot, has expanded its reach! Previously only available in NA, Procuree is now live and ready to assist in the EMEA region. The next generation of Procuree is now live for EMEA and NA – check it out!

Access Procuree via the Ask Procuree link below.

Procuree will support all Source to Pay inquiries. To learn more, including how to access Procuree, request information, and create/manage a ticket, please refer to the Procuree Introduction video below, as well as the Quick Reference Card (QRC) on How to Get Help with Source to Pay (STP) Inquiries shown below under Training Materials, Others.

Reminder: Support for change requests on SAP POs, which are all numeric, should continue to be directed to existing mailboxes even after Procuree goes live.

Procuree Introduction

Watch Now 6:13

How to Complete and Delegate a DDQ (Assessment) Coupa

Watch Now 4:42

How to Create Credit Note in CSP

Watch Now 2:17

How to Add a User to CSP Coupa

Watch Now 1:23

How to Complete Supplier Onboarding with Kimberly-Clark Coupa

Watch Now 14:29

How to Create Invoices in CSP

Watch Now 4:43

How to Manage a Legal Entity in CSP

Watch Now 2:31

How to Respond to the Supplier External Form Coupa

Watch Now 5:15

How to Request Change Order on PO in CSP

Watch Now 5:24

How to Setup a Legal Entity in CSP

Watch Now 3:00

How to Respond to Risk Actions Coupa

Watch Now 2:46

How to Submit Vendor Acknowledgment of PO

Watch Now 1:14

How to View and Search Invoices in CSP

Watch Now 2:39

How to View and Search Purchase Orders in CSP

Watch Now 2:29

Respond to a CSO Sourcing Event for Suppliers

Watch Now 7:34

Respond to a Standard Sourcing Event for Suppliers

Watch Now 3:56

How to Void Correct and Backdate a Disputed Invoice

Watch Now 5:00

Supplier Webinar for NA Suppliers

Watch Now 1:02:33

Supplier Webinar for EMEA Suppliers (EN)

Watch Now 1:31:26

How to Handle Backdating a Disputed Invoice

Watch Now 6:23

Supplier Webinar for APAC Suppliers

Watch Now 2:07:24
How to Navigate SmartBill and Add CaaS Information in CSP for New Suppliers PDF
How to Navigate SmartBill and Add CaaS Information in CSP for Suppliers already registered on SmartBill PDF
How to Navigate and Use the Coupa Supplier Portal PDF
APAC_INVOICING_Requirements_Country PDF
How to Manage Supplier Hosted Catalogs in Coupa Supplier Portal (CSP) PDF
How to Submit Vendor acknowledgement of a Purchase Order PDF
How to Respond to a Sourcing Event in Coupa (Suppliers) PDF
How to Respond to a CSO Event in Coupa (Suppliers) PDF
How to Respond to an Forward Auction in CSO (Suppliers) PDF
How to Review and Redline Contracts in Coupa (Suppliers) PDF
Sourcing T&Cs PDF
How to Complete an Annual Recertification Request as a Supplier PDF
How to Onboard as a New Supplier (for Suppliers) PDF
How to Respond to Risk Action Plans for Suppliers PDF
Supplier Guide on Bank and Tax Requirements for Onboarding with K-C_APAC PDF
U.S. Supplier Guide on Bank and Tax W-9 Requirements PDF
How to Navigate and Use the Coupa Supplier Portal PDF
How to Delegate Task in CSP for Suppliers PDF
How to Add New User in CSP for Suppliers PDF
Coupa Supplier Portal Webinar Deck PDF
Supplier External Form Update (Sim Form B) PDF
Updating Bank Details in the Coupa Portal PDF
Bank Account Verification (EMEA) PDF
How to Manage Multi-Factor Authentication (for Suppliers) PDF
How to register into CSP for existing supplier PDF
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