Kimberly-Clark teams up with customers to improve common communities in Canada

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Kimberly-Clark teams up with customers to improve common communities in Canada

Kimberly-Clark facilities and their employees are finding new and great ways to encourage team building, support our customers, and improve Kimberly-Clark communities all at the same time.  Recently, several teams across Canada worked with our customers on programs to make our communities better places to live and work.

Kimberly-Clark and Acklands-Grainger Inc., Canada

In an effort to create a community involvement program that would resonate with both companies, Todd Dyer, customer development manager for Kimberly-Clark Professional in Calgary, Alberta, came up with an idea that both boosted sales and benefited local communities across Canada. 

Kimberly-Clark challenged employees of Acklands-Grainger Inc., the second largest distributor of Kimberly-Clark Professional products in Canada, to grow business at each of its 175 branches across the country by at least 15 percent during the second quarter of 2011. Each branch that successfully met this goal was rewarded with a US$500 contribution from Kimberly-Clark, on behalf of Acklands-Grainger, to the local nonprofit charity of their choice. The result? Some 123 contributions to local nonprofit organizations across Canada, a 13 percent boost in business for the quarter, and an increase in revenue over second quarter 2011 of about $500,000.

The two companies will team up again in the second quarter of 2012 with the same challenge and expect even better participation and results, meaning more contributions for the local charities.

"We are very proud of the Growing Our Communities One Branch at a Time campaign and the work being done with our partners at Kimberly-Clark Professional," says Sandro Verrelli, vice president of Sales and Marketing at Acklands-Grainger. "Contributing to the communities where we live and work is core to our culture at Acklands-Grainger. To be able to combine serving customers exceptionally well with lending a helping hand to local charities is something we're very excited about."

The promotion was a challenge worth taking on.

"Although we had run many successful promotions with Acklands-Grainger in the past, I had been challenged by their senior leadership to create something that would involve not only the outside sales force and the end-using customers but also their 175 branches," Dyer says. "So, I developed the concept aligning both the Kimberly-Clark Professional and Acklands-Grainger values, creating a win-win scenario involving the branches and their staff along with the outside sales force. Ultimately, we named the program Growing Our Communities One Branch at a Time, supporting and promoting local non-profit organizations across Canada on behalf of both organizations."

Kimberly-Clark and the British Columbia Children's Hospital Retail Fundraising Committee

Since 2008, Kimberly-Clark's Western Canadian Consumer sales team has partnered with the British Columbia Children's Hospital Foundation's Retail Fundraising Committee.

The team works together to:

  • Plan and orchestrate British Columbia's Children's Hospital Retail Fundraising Committee's Miracle Weekend, an annual televised celebration showcasing patients, their families, caregivers and supporters. Every year, the celebration sets a contribution goal and the Retail Committee commits to raise a portion of it. In addition, the Kimberly-Clark team is part of the television phone panel during the Miracle Weekend fund-raising blitz.
  • Convince other retailers to support British Columbia Children's Hospital through donation programs appropriate and unique to their companies.
  • Maintain a donation website to further build awareness of the hospital, its services and its needs and to solicit contributions.

"This partnership has the double benefit of giving Kimberly-Clark the opportunity to give back to the community where its employees live and do business and to collaborate and build rapport with retail partners in an avenue separate from our traditional business setting," says Richard Triggs, key account manager for Kimberly-Clark's Western Canadian sales team. "It has been an uplifting, educational and inspirational experience."

This year, the fundraising goal is $18 million, of which the Retail Committee's commitment is $5.25 million to celebrate the 25th year of Miracle Weekend.

Kimberly-Clark and Walmart, Canada

In early 2011, a competition invited Kimberly-Clark customer teams across Canada to submit ideas on how to best leverage Kimberly-Clark's partnership with the National Hockey League to create a unique event benefiting the Huggies brand Every Little Bottom campaign. 

Kimberly-Clark's Walmart team won the battle with a fun and unique idea.

At the end of the NHL season, Kimberly-Clark gave Walmart Canada employees the opportunity to get up close and personal with a legendary sports trophy, the Stanley Cup. In exchange for an in-kind diaper donation - which Kimberly-Clark would match diaper for diaper - or a monetary contribution to the Huggies brand Every Little Bottom campaign or an area food bank, Walmart employees could have their pictures taken with the Stanley Cup. Walmart employees could suit up in an authentic Huggies brand Every Little Bottom hockey jersey, walk up a red VIP carpet, pose with the trophy in front of a National Hockey League/Every Little Bottom backdrop, and receive a personalized photo in a Huggies brand Every Little Bottom frame keepsake. 

In total, Walmart Canada employees contributed $1,000 for the Huggies brand Every Little Bottom campaign - the equivalent of 16,470 diapers for Food Banks Canada benefiting babies in need in the greater Toronto area.

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