We regularly consult with the communities where we work to understand their concerns and identify common goals and needs. Together we agree on the approach that will best serve the community and that will have the least negative impact.

The approach taken by our New Milford facility in Connecticut, U.S. is a good example of how we consulted with communities in 2007. We informed the local community of our intention to construct an on-site combined heat and power (CHP) unit at the facility. The campaign aimed to gauge community reaction to the idea and involve local people in our planning. Our consultation included:

• Community leadership meetings, where we gave presentations to a variety of community groups and leaders
• Providing information to the community though the local media
• Holding an open forum for information sharing, where the public could meet with and ask questions of the project team and mill managers.